Refund policy

Refund Policy

At My Super Kicks, your satisfaction is our priority. However, we do not offer refunds for change of mind or incorrect sizing.

Refunds are only available in the following circumstances:

• If the product is damaged or faulty upon arrival at the shipping address.

To request a refund:

• Please contact our customer support team within 7 days of receiving your order at info@mysuperkicks.com
• Provide a detailed description of the issue, along with photos of the damaged or faulty item.

Refund Process:

• Once your claim is reviewed and approved, we will process your refund within 5-7 business days. Refunds will be issued to the original method of payment.

Please Note:

• We reserve the right to request the return of the damaged or faulty product before processing the refund. In such cases, we will cover the return shipping cost.

If you have any questions or need further assistance, please reach out to us at info@mysuperkicks.com